Important Information for UK and European Buyers

We added this page to Dialed for our UK and European customers to explain VAT and handling fees before your place your order.

VAT will be charged by your country. It varies by country and amount. This usually means you will be contacted by your post office for customs and fee payment.

In the UK, VAT on a single watch band is £4.43 and there is an additional £8.00 International Handling Fee.

Please, if you consider the VAT and International fees too high- contact us to get on our International Waiting List rather than ordering and rejecting the package. We're working on a solution that should lower the handling fees for UK and EU residents, although we are currently only in the exploratory phase of this solution.

If you think your package may have been lost, email us! We are extremely easy to get to and will help you track or replace your package as soon as possible.

Thank you for your interest in Dialed Watch Company and please, don't hesitate to email us with any questions or concerns.

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Our COVID-19 Response

Dialed has suspended operations during the pandemic. We'll resume when it's safe and prudent to do so, but in the meantime we encourage you to support other small businesses that may be struggling right now.

-Matt and Steve at Dialed Watch Co.

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